Frequently Asked Questions
Contact Information for Various Inquiries
- For Flights
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Flight Inquiries
- For information on ticket prices, reservations, changes and the status of upcoming flights, please contact your airline directly.
When dialing, please note that you cannot be transfered from one airline to another, so be sure to dial the correct number for your airline.
- For information on ticket prices, reservations, changes and the status of upcoming flights, please contact your airline directly.
- For Services & Facilities
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Inquiries About Services & Facilities
Fukuoka Airport Information Counters
- Domestic Passenger Terminal Building
092-621-6059(Opening hours: 6: 20～22: 20) - International Passenger Terminal Building
092-621-0303 (Opening hours: 5: 00～21: 30)
*Calls are recorded in order to confirm the contents of the inquiry and to improve future service.
*Please be careful not to dial the wrong number. - Domestic Passenger Terminal Building
- For Traffic Access
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Fukuoka City Subway Inquiries
- Subway Telephone Center
092-734-7800(Business hours: 8: 00～20: 00)
*Please be careful not to dial the wrong number - Subway Telephone Center
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Highway Bus Reservations
- Kyushu Expressway Bus Reservation Center
0120-489-939(Business hours: 8: 00～19: 00)
(092-734-2500 from PHS / IP phone)
*Please be careful not to dial the wrong number - Kyushu Expressway Bus Reservation Center
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Other Routes and Express Buses
- Airport Bus Information Desk
0570-00-5520(Business hours: 8: 00～19: 00) - Nishitetsu Customer Center
0570-00-1010(Business hours: 6: 00～24: 00)
(092-303-3333 from PHS / IP phone)
*Please be careful not to dial the wrong number - Airport Bus Information Desk
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Inquiries About Car Parking and Lost Parking Tickets
- Domestic Terminal / international Terminal parking lot
092-611-4200(Working hours: 7: 00～23: 00, open year-round)
*Please be careful not to dial the wrong number - Domestic Terminal / international Terminal parking lot
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- For Immigration Procedures
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Inquiries About Immigration Procedures
- Fukuoka Regional Immigration Bureau
092-717-5420 - Fukuoka Regional Immigration Bureau, Fukuoka Airport Branch Office (International Terminal Building)
092-477-0121
*Please be careful not to dial the wrong numberMinistry of Justice, Import and export management department
- Fukuoka Regional Immigration Bureau
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For inquiries about duty-free, luggage procedures for prohibited and restricted goods, and other customs procedures.
- Fukuoka Airport Branch Customs
092-477-0111
*Please be careful not to dial the wrong number - Fukuoka Airport Branch Customs
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For inquiries about bringing animals through the airport such as pets, products made from meat and any other animal-related queries.
- Animal Quarantine Station, Fukuoka Airport Moji Branch
092-477-0080
*Please be careful not to dial the wrong number. - Animal Quarantine Station, Fukuoka Airport Moji Branch
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For inquiries about bringing plants, fruit and vegetables through the airport, and other matters related to quarantine.
- Moji Plant Protection Station/ Fukuoka Airport Branch Office
092-477-7575
*Please be careful not to dial the wrong number. - Moji Plant Protection Station/ Fukuoka Airport Branch Office
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For inquiries related to imported food affecting health such as international infectious disease prevention and quarantine.
Fukuoka Quarantine Station/ Fukuoka Airport Branch
- For inquiries related to quarantine or health
092-477-0207 - For inquiries related to the import of foodstuffs
092-477-0208
*Please be careful not to dial the wrong number. - For inquiries related to quarantine or health
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- For Lost and Forgotten Items
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Inquiries Regarding Items Lost or Forgotten at the Airport
Fukuoka International Airport Co., Ltd Security and Disaster Prevention Division
- Domestic Terminal
092-622-8845 - International Terminal
092-483-7009
*Please be careful not to dial the wrong number. - Domestic Terminal
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Inquiries Regarding Items Lost or Forgotten Outside the Airport
- Fukuoka Airport Police Station Accounting Department
092-621-0110(extension：231)
*Please be careful not to dial the wrong number. - Fukuoka Airport Police Station Accounting Department
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Inquiries about items lost or forgotten on the plane or at the check-in counter
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- Contact the relevant airline or the check-in counter to get information about lost items.
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Inquiries Regarding Items Lost at the International Terminal Gate
- Fukuoka Airport Branch Customs
092-477-0111
*Please be careful not to dial the wrong number. - Fukuoka Airport Branch Customs
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- For Aviation Noise and TV Interference
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Inquiries About Aviation Noise and TV Interference
- Ministry of Land, Infrastructure, Transport and Tourism
Osaka Aviation Department
Fukuoka Airport Office
092-621-3103 (main) Reception hours 8: 30～17: 15 (weekdays only)
*Please be careful not to dial the wrong number. - Ministry of Land, Infrastructure, Transport and Tourism
Osaka Aviation Department
Fukuoka Airport Office
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Useful Links
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- On this page you can find a collection of useful links to various websites, including airports across Japan, Government offices and Transportation authorities.
About Fukuoka Airport Information Counters
- We provide takeoff and flight information, hotel information,and information about transportation links in and out of the airport. If there is anything that we can help you with, please feel free to inquire.
Domestic Passenger Terminal Building
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Domestic Passenger Terminal Building, 1st floor Information Desk South
Opening hoursFrom 8:00 until the last flight -
Domestic Passenger Terminal Building, 1st floor Information Desk North
Opening hoursFrom 8:00 until the last flight -
Domestic Passenger Terminal Building, 2nd floor Partial Information Desk South
Opening hours6:50 - 20:00
International Passenger Terminal Building
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International Passenger Terminal Building 1F Arrivals Lobby
Opening hoursFrom 7:00 until the last flight -
International Passenger Terminal 3F Departures Lobby
Opening hours7:00～20:00
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Telephone Inquiries
For facility information and lost property inquiries via phone, please contact the number below.
Fukuoka Airport Information Counter
- Domestic Passenger Terminal Building
092-621-6059(Opening hours: 6: 20～22: 20) - International Passenger Terminal Building
092-621-0303(Opening hours: 5: 00～21: 30)
*Calls are recorded in order to confirm the contents of the inquiry and to improve future service.
*Please be careful not to dial the wrong number. - Domestic Passenger Terminal Building
Inquiries via Web
We will respond to your inquiries between 9:00 to 17:00. Please understand that it may take some time to answer or we may not be able to answer depending on the content of the questions.